Privacy policy

Last updated: Fev 23, 2025

At Genita, the privacy of our customers is a priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you browse and make purchases on our website.

1. Information Collected

When you visit our website or make a purchase, we collect certain personal information, such as:

  • Personal information: Name, email address, shipping address, phone number, payment information.
  • Purchase-related information: Details of the products purchased, order history, payment information.
  • Browsing information: IP address, browser type, preferences, pages visited, cookies.

2. Use of Information

We use your personal information for the following purposes:

  • To process and ship your orders.
  • To contact you regarding your purchases or inquiries.
  • To manage your customer account and improve your shopping experience.
  • To send you information about products, special offers, or promotions (if you have consented).
  • To analyze trends and improve our website and services.

3. Data Security

We implement strict security measures to protect your personal information from unauthorized access, disclosure, or modification. However, no system is completely invulnerable, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • When necessary to process your order (payment service providers, shipping services, etc.).
  • When required by law or to protect our legal rights.

5. Use of Cookies

We use cookies to enhance your experience on our site. Cookies allow us to remember your preferences, track actions on the site, and display targeted advertisements. You can decline the use of cookies by adjusting your browser settings, but this may affect the functionality of our site.

6. Your Rights

You have the right to:

  • Access the information we hold about you.
  • Request the correction or deletion of your personal data.
  • Withdraw your consent to the use of your information at any time.

To exercise these rights or ask any questions about your personal data, please contact us using the information below.

7. Contact Us

If you have any questions or concerns regarding this privacy policy, or if you wish to exercise your rights, you can contact us at: